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The utility hearing examiner will notify the party requesting the hearing in writing, at least five calendar days before the date of the hearing, of the time and place of the hearing. Hearings shall be conducted informally with the customer offered the opportunity to be heard, submit exhibits, be represented, and hear and question persons who might present testimony on behalf of the City. The utility hearing examiner shall make a decision, in writing, within three calendar days of the termination of the hearing. The customer shall thereafter have five calendar days to pay the amount, if any, determined to be delinquent by the utility hearing examiner. In the event of the failure of the customer to pay within said period of time, the utility services may be terminated without further notice. (Ord. 1500, 1982; Ord. 1602, 1987; Ord. 2001, 2002)